Wedgewood Pharmacy Blog

Wedgewood Pharmacy’s DEA registration to dispense controlled substances is restored

5/25/2010 1:59:00 PM

Wedgewood Pharmacy and the United States Department of Justice, Drug Enforcement Administration (DEA) have agreed to settle an eight-year dispute over the interpretation of certain DEA regulations that had prevented the company from receiving, storing and dispensing controlled substances since a 2003 move to a new pharmacy location....

Healthcare-reform legislation aims to change regulation of the compounding pharmacy profession

3/25/2010 1:56:00 PM

Healthcare-reform legislation aims to change regulation of the compounding pharmacy profession; would limit access to custom-compounded medicines in human and animal health. Language included in the physician’s “sunshine” provisions of the recent healthcare insurance reform bill (H.R.4872) includes the practice of pharmacy compounding under the definition of “manufacturing” and could subject the practice to an entirely new regulatory administration....

Delivering a Preferred Customer Experience

3/9/2010 3:38:00 PM

Last week I attended a great seminar entitled, “Delivering a Preferred Customer Experience.” I left with 3 key insights that I thought would be worth sharing with business and practice managers: It is critical to understand what drives customer loyalty in your business. In the past we focused on “touchpoints,” which is how effective we are across interactions like customer service, our web site, or the delivery and packaging of the prescription. According to the Corporate Executive Board, the sponsors of the seminar, improving touchpoints only eliminates dis-satisfiers—it is not a driver of loyalty....

New website addresses

3/4/2010 1:47:00 PM

Wedgewood Pharmacy is pleased to introduce our new websites: WedgewoodPharmacy.com will serve as our corporate website. WedgewoodRx.com is dedicated to serving physicians, dentists, medical practices, hospitals, patients and caregivers. WedgewoodPetRx.com focuses attention on veterinary health professionals and pet owners....